Job Description

Job Description

Job Description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

We are looking for a driven intern who has a passion for technical writing and operations. This position provides the opportunity to learn and gain first-hand experience writing technical documents for our software and product suite, as well as helping our Product Operations Lead.

Key Responsibilities:

• Create and edit training content, including release notes, user guides, and knowledge base articles for different products.
• Work with subject matter experts to learn and demonstrate an understanding of our products.
• Provide assistance for release communications and collecting metrics.
• Keep track of documentation throughout the entire process and adhere to timelines, standards, styles, and methods.

Requirements & Qualifications:

• Pursuing a bachelor’s degree in English or technical writing
• Passion for critical thinking and writing explanatory or instructional content
• Ability to work in a fast-paced environment
• Strong written and verbal communication skills
• Ability to work cross departmentally with a variety of teams, including Product Owners and Developers
• Strong attention to detail and organizational skills

Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

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