Job Description

Job Description

Job Description

Job Title: Hotel Operations Manager (Task Force – Rooms Division)
Location: St. Thomas, U.S. Virgin Islands
Employment Type: Temporary/Contract $4,000 - $5,400 per month + room and board

Job Description:
Lindbergh Bay Hotel & Villas seeks a highly experienced Hotel Operations Manager for a short-term assignment focused on stabilizing and relaunching Rooms operations. The ideal candidate brings a strong background in Front Desk and Housekeeping, Caribbean experience, and immediate readiness to lead.

This is a mission-critical role for the property in recovery mode, perfect for a leader who thrives under pressure and can deliver measurable impact in 3–6 months.

Key Responsibilities:

• Conduct immediate audit of hotel service delivery, physical condition, and operational controls
• Oversee Housekeeping and Front Desk departments to restore daily discipline and service standards
• Establish and monitor labor schedules, payroll, and department productivity
• Reinforce financial controls: purchasing, petty cash handling, and inventory systems
• Mentor department heads and staff while creating momentum around daily accountability
• Deliver short-term operational wins aligned with key performance indicators (KPIs)

Preferred Experience and Skills:

• Minimum 3 years in Rooms Division leadership
• Prior Caribbean or remote island hospitality experience strongly preferred
• Familiarity with: Roomkey PMS, Amadeus TravelClick/iHotelier, major OTAs, and Sage Intacct
• Proven track record in turnaround environments or task force assignments
• Available immediately; ease of relocation to U.S. Virgin Islands

Compensation:

• $4,000–$5,400/month depending on experience
• Bonus opportunity based on KPI delivery
• Relocation support and fully furnished apartment provided

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